Purica Water Technologies is an all-in-one web-based software designed to streamline and digitize the operations of water purifier service companies. From managing branches, staff, and technicians to handling customer complaints, feedback, and stock management, the system offers a seamless experience for both administrators and field staff. Whether you manage one branch or many, this software ensures your service operations stay efficient, transparent, and up-to-date.
View totals for branches, staff, technicians, and customers with quick access to all core modules.
Add and manage branches, assign managers, and track staff/customer count per branch.
Create profiles with role-based access; technicians can log in to view tasks, attendance, and stock.
Customers can raise complaints via mobile/app; admin assigns them and tracks status from Pending to Resolved.
Technicians log daily attendance; admin monitors check-in/out with date filtering.
Technicians submit monthly usage; admin tracks stock and exports reports.
Add/view customers, service history, and complaint tracking.
Access reports on attendance, complaint resolution times, and stock usage.
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